What Our FAQ Covers and Why It Matters
We built this FAQ around the real questions that come up when you open an account and start using the lobby. Most of them are about money movement — how to send a deposit through bKash, Nagad, or Rocket, how long a withdrawal takes to reach your mobile wallet, and what happens if a transaction needs a second look. A smaller set
covers account access: the OTP login flow, what to do if you lose access, and how wallet verification works. We also get questions about game access — which categories are available, how live tables differ from slots, and whether cricket betting is in the sportsbook. Each answer below is written to give you the actual step or fact, not a pointer to
somewhere else. If something isn't covered here, our support team is reachable directly and can walk through your specific account situation.
- bKash
- Nagad
- Rocket